If the labels are printing like the labels pictured below do the following steps to fix the problem
Step 1: Click the start button then click on settings.
Step 2: Click on devices.
Step 3:
1. Click printers & scanners.
2. Select the printer you wish to print with.
3. Click Manage.
Step 4: In the printer you selected click printing preferences.
Step 5: Click the options tab and set the Width to 4.00 and the height to 6.00 then press Apply.
This should fix BD labels as well as bulk biopsy pallet labels.