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Emails are not sending to email groups
If you are trying to send an email to an email group and it keeps coming back saying it cannot send then you are very likely sending it to an @resource.loc...
Mon, 31 Oct, 2022 at 6:52 AM
Emails randomly going to folder
If emails are going to a specific folder in a conversation or from a specific sender, check rules first.  If there is no information in the rules, click one...
Mon, 24 Mar, 2025 at 1:32 PM
Excel Spreadsheets Corrupted in Email Attachment
Excel spreadsheets can sometimes get corrupted when attached to an email by using the recent files button.  Disabling the Adobe PDF send and track ...
Thu, 19 Aug, 2021 at 4:13 PM
Forward desk phone to cell phone
Forward desk phone to cell phone   To enable: Press the Intercom button Type in *71029 Type in the number you want to forward to (include a 1 before t...
Thu, 16 Sep, 2021 at 5:55 PM
General Password Information
Nolato Password policy for computers, IQMS and e-mail accounts  Your password must meet the following requirements.  •    At least 14 characters long •  ...
Mon, 18 Nov, 2024 at 3:28 PM
Help Tickets
In an effort to better manage help tickets, we are introducing some guidelines to the priority levels. There are currently 4 different levels and each has a...
Mon, 5 Feb, 2024 at 5:05 PM
Home Drive or H Drive Missing
Open File Explorer by clicking the icon or hitting Windows Key + E Click This PC Click Map Network Drive at the top Select Drive “W”. &n...
Thu, 19 Aug, 2021 at 9:48 AM
How to access old archived emails in outlook
1. log into the Microsoft outlook web app.  Link to web app: https://emea.outlook.nolato.net/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2f...
Sun, 11 Jul, 2021 at 11:25 AM
How to access Outlook from Cell phone
1. Download the Microsoft Outlook app from the app store. 2. Open The app and select add account.  3. Type in your @nolato.com email address then cl...
Mon, 17 Jan, 2022 at 5:56 AM
How to add a calendar and create a meeting in the outlook web app
Outlook (Web App) Meeting Room/Calendar How-Tos 1: To add room calendars Open outlook through your choice of web browser (Edge, Chrome, etc.). Click the...
Mon, 31 Oct, 2022 at 7:41 AM